At Oxyderm Laser Clinic, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, visit our website, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless and personalized experience. This may include:

• Contact Information: Name, phone number, email address, and mailing address.
• Appointment Details: Service requests, booking dates, and treatment history.
• Payment Information: Billing details required for processing payments (stored securely).
• Technical Data: IP address, browser type, and browsing behavior, collected through cookies and analytics tools.
• Health Information (if applicable): Any medical conditions or skin concerns shared during consultations to tailor treatments.

2. How We Use Your Information

The personal information we collect is used to:

• Book and manage appointments.
• Customize treatments based on your needs and preferences.
• Communicate important updates, promotions, or changes to appointments.
• Process payments securely.
• Improve user experience on our website through analytics and feedback.

We only use your information as necessary to provide our services or fulfill legal obligations.

3. Data Sharing

We respect your privacy and only share your data in the following cases:

• Service Providers: To trusted third parties who assist in services like payment processing and website hosting, under confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights and safety of our clients or clinic.
• Consent: If you grant explicit consent for specific data sharing activities.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

Your personal data is stored securely and protected by industry-standard encryption and security measures. We regularly review and update our security practices to safeguard against unauthorized access, alteration, or misuse.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to the information we hold about you or correct inaccuracies.
• Deletion: Request the deletion of your personal data, subject to certain conditions.
• Consent Withdrawal: Withdraw previously given consent for data collection or use.
• Opt-Out of Marketing: Choose not to receive promotional emails or messages.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience by:

• Remembering your preferences and past visits.
• Providing personalized content and recommendations.
• Analyzing website performance and improving functionality.

You can manage your cookie preferences through your browser settings.

7. Updates to the Privacy Policy

Oxyderm Laser Clinic reserves the right to update this Privacy Policy at any time to reflect changes to our practices or for legal compliance. We will notify users about updates by posting the revised policy on our website. Please check this page periodically to stay informed.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us:

Address
7010 109 St NW, Edmonton, Alberta

Phone
+1 780-863-7561

Email
info@oxydermlaserclinic.ca

We’re committed to ensuring your privacy and are happy to assist you with any inquiries.