Terms and Conditions
Terms and conditions for services, appointments, payments and cancellations at Oxyderm Laser Clinic.
Last Updated
June 26, 2025
Welcome to Oxyderm Laser Clinic! These Terms and Conditions (“Terms”) govern your use of our website, services, and any interactions with our clinic. By accessing our website or booking a service, you agree to comply with these Terms. Please read them carefully.
Table of Contents
- Services
- Appointments and Scheduling
- Payment Terms
- Cancellation and Refund Policy
- User Responsibilities
- Limitations of Liability
- Data Collection and Privacy
- Intellectual Property
- Changes to Terms and Conditions
- Governing Law
- Contact Information
1. Services
Oxyderm Laser Clinic offers a range of beauty and wellness treatments, including laser hair removal, facials, microneedling, injectables, and other skincare services. The availability of specific treatments is subject to change without prior notice.
We strive to provide accurate representations of our services, but please note that results may vary depending on individual factors such as skin type, medical history, and compliance with aftercare protocols.
2. Appointments and Scheduling
- All services are by appointment only. You can schedule your appointments online, via phone, or in person at our clinic.
- Clients are expected to arrive at least 10 minutes before their scheduled appointment time.
- Late arrivals may result in reduced treatment time or rescheduling if there is insufficient time to complete the procedure.
3. Payment Terms
- Payment is due at the time of booking or upon completion of the service, depending on the arrangement.
- We accept cash, major credit/debit cards, and other payment methods displayed on our website.
- Prices for services and products are subject to change without prior notice.
4. Cancellation and Refund Policy
- Cancellation: Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee. Cancellations made with less than 24 hours’ notice may incur a fee equivalent to 50% of the service cost.
- No-Show Policy: Clients who fail to show up for their appointment without prior cancellation may be charged the full service fee.
- Refunds: We do not provide refunds for completed treatments. If you experience unexpected issues, please contact us to discuss potential solutions.
5. User Responsibilities
- Clients must provide accurate and up-to-date information, including skin health or medical conditions, to help us ensure safe and effective treatments.
- Adherence to pre-treatment and aftercare instructions is essential to achieve optimal results and minimize risks.
- Users must not misuse or tamper with our website or services.
6. Limitations of Liability
- Oxyderm Laser Clinic is not liable for any adverse reactions or complications arising from undisclosed medical conditions, allergies, or failure to follow aftercare instructions.
- We are not responsible for the outcome of services provided based on inaccurate or incomplete information from clients.
- To the maximum extent permitted by law, we disclaim all liability for damages arising from the use of our website or services.
7. Data Collection and Privacy
We are committed to protecting your personal information in accordance with our Privacy Policy. Please refer to the Privacy Policy for detailed information on how we collect, use, and safeguard your data.
8. Intellectual Property
All website content, including images, text, and graphics, is the intellectual property of Oxyderm Laser Clinic and may not be reproduced or reused without written consent.
9. Changes to Terms and Conditions
Oxyderm Laser Clinic reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services or website signifies your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes will be resolved under these laws.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Address
6958 76 Ave NW #211, Edmonton, AB T6B 2R2
Phone
780-863-7561
Email
info@oxydermlaserclinic.ca
Thank you for choosing Oxyderm Laser Clinic. We look forward to serving you!
Questions people ask us
Straight answers from the Oxyderm team. Still wondering about something? Call us. We love these questions.
Do treatments require downtime?
While many of our services are designed to have minimal downtime, this depends on the specific treatment. We’ll provide aftercare instructions to ensure you recover quickly.
Are consultations required before starting treatments?
Yes, we recommend consultations to understand your needs and create a personalized treatment plan.
Does medical insurance cover cosmetic procedures?
Most cosmetic treatments are not covered by insurance. However, we can explore payment plans or packages to suit your budget.
How should I prepare for my treatment?
Preparation varies per service but typically includes avoiding sun exposure, certain medications, or skincare products beforehand.
Can I combine different treatments in one session?
Yes, we often create combination plans to achieve complementary results effectively and efficiently.